- Do you clean in Brooklyn or New Jersey?
Yes, depending on where you are located, we are able to send our cleaners to Brooklyn and Jersey for NO additional travel charge.
- What do the cleaners wear?
All of our guys wear what they are comfortable cleaning in. Typically they wear shorts, a T-shirt or tank top, and shoes. And no... our guys will not clean in underwear or jockstraps.
**We take the safety and well being of our guys very seriously. Sexual harassment of any kind will not be tolerated- payment will be collected and services will be terminated.
- How do I pay?
Paying for your guy has never been easier. We offer two payment options:
1.Credit Card- If you're the kind of person who hates having to deal with bills, you can leave a credit card on file with us and we'll take care of it. We process payment each week and email you a receipt directly. This is definitely the most convenient and popular method of payment for our clients.
2.Invoice: An email will be sent with the amount due for the previous week's cleaning
and you can pay with your credit or debit card.
**If there is ever an error or discrepancy, we will refund your money or apply a credit towards your next
cleaning.
- What credit cards/debit cards do you accept?
We accept:
- Visa
- MasterCard
- Discover Network
- American Express
- JCB
* Please do not use any rewards cards as they are subject to a much higher processing fee.
- Can I pay in cash?
We do not accept cash payment, but Tips are always welcome and can be given directly to your guy in cash.
- Do you clean naked?
Nope. We get it, we are advertising Cute Guys Cleaning, but we are not a nude cleaning company. There is a market out there for nude services, and more power to 'em, but what we offer is spectacular cleaners, professional and personable service, and the added perk of having a cute (clothed) guy around the house. The difference between us and nude services- when our guys leave, your apartment will actually be clean!
- Why don't you bring cleaning supplies?
We have found that every client has their individual preferences about their apartment and how it is maintained. Some choose to use organic or eco-friendly products, while others prefer bleach or ammonia based cleaning solutions. We want to give you the option of using the products you like. Our guys are flexible and capable of using any products or supplies you prefer.
- If you aren't sure what you may need, check out our list of recommended cleaning supplies and equipment:
SUPPLIES- Windex, Multi-Surface Cleaner, Toilet Bowl Cleaner, Paper Towels, Sponges, Trash Bags, Swiffer Duster.
EQUIPMENT- Gloves, Vacuum, Broom or Swiffer, Mop or Swiffer Wet Jet, Toilet Bowl Brush, Bucket.
- Your guy can always run out and purchase supplies during your cleaning, and return with the change and a receipt.
- Do I need to be home for the cleaning?
In short, No, you do not have to be home while your guy is cleaning. However, many of our clients enjoy the company of our cleaners and do stick around while the apartment is being done.
If you'd prefer your guy to clean while you are out of the house, you can always give a spare key to your cleaner or leave it with the doorman.
- I'm a woman, can I hire a CG Cleaner?
Absolutely! Women are more than welcome.
- How long does a typical cleaning take?
Every apartment is different, but typically an apartment takes 3-4 hours. After the initial consultation your CG Cleaner will give you an estimate of how long he thinks he'll need for each cleaning.
- What if my apartment needs more or less time??
Your guy will only ever stay for the amount of time necessary to clean your apartment the way you want. If you have been away and your home only takes 2 hours instead of 4, then you will only be invoiced for 2 hours.
If you or your cleaner feel that more time is necessary, your guy will get permission beforehand and either stay longer or schedule in more time during your next cleaning. Your cleaner will never stay longer unless he has received prior permission from you to continue.
- Can I pay for a half hour?
Yes, if after two hours you decide you need more or less time, we can charge you for a half hour . Half hour rates will be half of whatever your hourly rate is.
- Are you Gay Friendly?
Absolutely! All of our guys are gay friendly and many of our clients are members of the GLBT community. Well... not so much in the "L" community, but definitely in the "G" part (they are often our best customers). We welcome all members of any community.
- My cleaner is also an actor/model, what happens if he goes out of town?
One of the exciting things about hiring a CG Cleaner is that most of our guys are also professional actors and models. In the case that your guy has to go out of town for an extended period of time for a movie, performance, or photo shoot, we will provide you with a substitute cleaner to fill in until your guy comes back to town.
Bottom line, we encourage our guys to pursue their dreams, but your apartment will never be without a cleaner.
- How do I become a Cleaner?
We are always looking for qualified new cleaners. Email Contact@CGCleaners.com with your resume, picture, and a little bit about yourself and someone will get back to you right away with more information.